At Klearsen Corporation we stand behind all of our products. They are made with the highest standards and we only sell them because we believe they will do what we say they will do.

However, if for any reason they do not meet your satisfaction, within 90 days of purchase, return the product along with a short note explaining your dissatisfaction and your name and address. We will refund your purchase price promptly. Send the product to: Klearsen Corporation, 5153 Arapahoe Avenue, Boulder, Colorado 80303.

Within the first year, if DermaSeptic becomes defective or does not work properly (other than a dead battery), please return the unit to the above address.  Klearsen will repair or replace the unit.  The client is responsible for battery replacement.

Please call us BEFORE you return the product. We may have some additional suggestions that will improve the product's performance. Call toll free to 1-888-303-3388.

If you purchased your product from a retailer or catalog, just return the product to that retailer.